Principles of Physical Security Planning Modern security environment Proactive and reactive security Operational requirements for physical security Fundamentals of security planning Importance of security strategy in management Principles of security Threats to Security Security threat terminology Importance of asset protection Threat typology Onion principle and defence in depth Exposure to environmental threats Differences between risk […]
The driving forces for better project metrics Executive view of project management Traditional versus Non-Traditional Project Management Moving from “Triple” to “Competing” Project Constraints Stakeholder relations management Project scope creep A new look at defining project success Project health checks Project metrics Defining metrics Benefits of using metrics Understanding project metrics Metrics requirements Project metrics […]
Understanding projects Project definition Triple constraints Project management processes Project life cycle Starting a new project Creating a project file Setting project calendar Entering and manipulating new tasks Entering milestones Organizing tasks Scheduling tasks Establishing tasks dependencies Setting up task constraints Adjusting working time for individual tasks Setting deadline reminders Entering recurring tasks Splitting tasks […]
The strategic PMO Key roles of the PMO Benefits of the PMO The link between strategy and projects Aligning strategy with projects The strategy and projects framework PMO business case, organization, structure and functions Portfolios, programs and projects Developing a strong PMO business case Organizational structure for projects Types of PMOs Functions of the PMO […]
Human Resources Management (HRM) Definitions and objectives of HRM The main functions in HR Characteristics of effective HR management HR new roles: HR as business partner Examples of HR organization charts Competency based HRM Overview of competency theory Types of competencies The importance of competencies Sample competency frameworks Recruitment and selection Recruitment versus selection Defining […]
Managing a training department Defining management Key management functions Personal assessment and development plan Role of the training department in an organization Conducting a ‘PEST’ and ‘SWOT’ analysis Devising a training strategy Training department mission statement Identifying key result areas Training department key performance indicators Marketing the training function within your organization Training and development […]
HR reports Listing reports with custom views Preparing reports using pivot tables Consolidation of data Cells and name ranges Creating name ranges for data Using name ranges for values calculations Creating names from selection command Creating a 3-D formula Updating name ranges Editing name ranges HR data formatting Formatting numbers Formatting dates Conditional formatting Avoiding […]
Getting the right people What HR is about? Ally with HR department The HR functions of managers Workforce planning Attracting the right talent through referrals Interviewing skills for line managers Building a job profile Preparing technical assessments First day on the job Role and responsibility of the new employee’s manager during the first few days Employee […]
Putting people first Putting people before numbers People’s wants from their organizations Organizations’ wants The war for talent Today’s top priorities in HR Disengagement and the downward performance spiral People based strategy HR activities: traditional focus versus career development focus The basics of career management and succession planning and management Careers today: the importance of […]
Principles of contracts Elements of a contract Contract framework Purposes of contract administration Difficulties encountered in contract administration Contract administration major steps Competencies of contract administrators Contract administration tools Key principles Knowing your contract Contract provisions affecting implementation Tools and techniques for contract administration Dissection technique Records management system Change control system Claims administration Issues […]
History of pandemics What is a pandemic Historical pandemic overview Characteristics of a pandemic – it’s not over till it’s over! Understanding the World Health Organization’s pandemic phases Epidemics, seasonal influenza and pandemics Why can a pandemic be so dangerous Pandemics and non-influenza related contagions Comparison with other natural disasters The Health Authority and their […]
The strategic function of purchasing The link between the purchasing function and organizational strategy Creating a purchasing mission statement Matching the purchasing mission with the company’s mission Writing the department’s objectives Balancing quality, service and price Things purchasing should strive for Type O purchasing manager Type S purchasing manager Supplier evaluation and negotiation Negotiating with suppliers […]
Module 1: Analyze spend categories Recognizing strategic role of procurement Strategic sourcing in supply chain context Steps to strategic sourcing Analyzing spend categories Profiling spend categories Analyzing financial impact Assessing market risks Consolidating category reports Operating the strategic sourcing toolkit Applying Total Cost of Ownership (TCO) Segmentation and analysis of suppliers Module 2: Develop sourcing […]
Course Objectives By the end of the course, participants will be able to: Apply the modern principles of the purchasing function Utilize best practices in purchasing strategies and processes Use all the skills required to be a successful buyer Improve the efficiency of buying goods and services Learn how best to select and negotiate with […]
Vendor validation process Words of wisdom on managing vendor relationships Sources for gathering information Vendor status prequalification questionnaires Vendor risk assessments Sustainable vendor relations Triple bottom line Economic success Social development Environmental sustainability Vendor development and integration Vendor development Vendor diversity programs Supplier certification Electronic Data Interchange (EDI) Partnering typologies Managing vendor performance Vendor performance […]
Defining fraud Defining fraud Identifying who commits fraud Fraud auditing Fraud awareness Computer fraud Computer fraud and control Definition of computer fraud Fraud opportunities Nature of computer fraud Opportunities in advanced technology Internet fraud Stopping the hackers What is predication and how does it work Abilities of the IT fraud auditor Goals and objectives of […]
Business and IT strategy Business strategy What is strategy? Solving the problems of business strategy Leading approaches to creating top level strategy Case study ‘Setting corporate direction’ IT strategy A proven process for IT strategy Aligning IT strategy to business priorities Balanced scorecard IT objectives Enterprise architecture in IT strategy Looking for a better way […]
Introduction and principles of information security: Identity and access management (IAM) overview Attributes of information security: Confidentiality Integrity Availability Non-repudiation Accountability Auditability Symmetric and asymmetric cryptography Hashing and digital signature Key management Public Key Infrastructure (PKI) Architecture: certification and registration authority Life cycle management Types of certificates and usage patterns Encryption Digital signature Client certificate […]
Overview of IT project management How are IT projects different? Risks associated with IT projects System development life cycle Waterfall model Incremental model Basic iterative model Agile development model IT project manager roles and responsibilities Project concept Assessing business needs and opportunities Developing project concept Developing business case Identifying stakeholders Establishing conceptual solutions Project charter […]
Digital forensics – background and legal practices Introduction to the science of forensics Terms and definitions Chain of digital crime The background of digital crime Case histories of real-life cases Digital forensics – law Digital forensics – legislation Standards of digital forensics Fundamentals of digital forensics The risks faced by organizations The digital forensics response framework The […]
Understanding Hazard and Risk Potential Pollution Linkages Concepts in sustainable waste management Key pollutants and their impact and management Hazardous wastes and their potential for harm Types of hazardous wastes, including the management and control of healthcare wastes, wastes from oil and gas industries, and industrial effluents Hazardous waste collection and operations Definition of hazardous […]
Characteristics of an Effective Safety Culture Does Management Commitment Make a Difference? Top Management Commitment and Employee Involvement Effective Communication Analyzing Incidents and Accidents Defining a Value System Why Do Safety Cultures Fail? Human Barriers to Safety, and Behavior-Based Intervention Behavior-Based Psychology The Complexity of People Sensation, Perception, and Perceived Risk Identifying Critical Behavior Behavioral […]
Definitions and overview Why the concerns for safety? Various definitions of accident, safety, health World Health Organization (WHO) and Occupational Safety and Health Administration (OSHA) Reaching threshold limit values The 6 Es in safety Industrial hygiene Recognition, evaluation, control Types of hazards in the workplace The four categories of hazards Control methods used in a […]
Document Control Introduction and Definition – Purpose and goals San Bruno case study Definition of document control Document control in different types of organizations The reasons you need to control documents The goals you have for your document control process Document Control Discovery – Risks and Rules The types of documents you control Documents coming […]
Definition – Purpose and goals Definition of records management Where it fits within the information governance framework Enterprise goals for managing data and information Matching goals to purpose and business strategy Discovery – Risks and Rules What you have and why you have it How information is used in the organization Identifying the risks Development […]
Introduction to business writing Definitions of business writing Report writing Setting emails, letters and memos in context 6 tips for writing effectively Recognizing the hallmarks of effective Applying modern day business writing techniques Characteristics of business writing 7 traits of organized writing Setting a purpose Using clear, specific and positive writing Developing your business writing […]
New roles for new times The changing organization The role of management in the workplace The main tasks of office managers New roles for new times Optimizing communication and influence Fostering a professional attitude Producing results from various activities Use of technology to get things done Mastering data management, indexing and archiving Mastering filing systems […]
Administrator challenges of the 21st century Being a talent The changes in the psychological contract Seeing through obstacles Adaptability and change Gaining credibility Taking the initiative Embracing a positive attitude Customer relation The productivity equation Productivity definition Effectiveness versus efficiency Signs of inefficiencies at your office Simplification of work processes Best practices to be more […]
Understanding The Role Of Regulatory Bank Capital Overview of financial statements of banks – accounting principles Composition of the balance sheet – types of assets and liabilities Understanding the key elements of the P&L – statement of income Review of the distinction between the banking book and the trading book The equity capital of financial […]
Credit policies management Credit department responsibility Factors affecting credit policies The five Cs of credit Non-financial factors affecting credit decision Outline of a credit policy Credit department mission Credit department objectives Roles and responsibilities Procedures Measuring results Review new accounts Re-evaluate existing accounts Financial statements: what to look for Analyzing selected financial ratios Setting the […]
The important role of Accounts Payable (AP) The meaning of managing accounts payable The big picture: accounts payable and the financial health of organizations The functions of the accounts payable department and the role of AP staff Accounts payable impact on working capital and cash management Accounting essentials for accounts payable Accounts payable terminologies General […]
Power Query: A must-have skill Introduction to this new feature Where does Power Query fit in the Power family! Get and transform: Link your Excel to external other data sources Excel files Text files Web SQL Creating and editing the Query Get data from: Tables, files and folders Power Query to clean up data Practical […]
Mastering data reporting: the 20 must learn pivot-tables tools Creating pivot tables Number formatting techniques Designing report layout Sorting in ascending, descending and more sort options Filtering labels and values Expanding and collapsing reports Drill down option Summarize values by sum, average, minimum, maximum, count Show values as % of total and % of Pivot table […]
This course brings together the key elements of financial statement analysis. It will enable participants to ask the right questions, see the real risks facing businesses and investors, feel more confident in their ability to comment on business activities and performance, and analyze financial health for management. These skills and the required technical knowledge will be put into practice throughout the course using interactive examples and case studies, putting theory and technique into context.