Accounts Receivable and Credit Policies Management

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BASA Facilitator

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Accounting and Finance

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  • Credit policies management
    • Credit department responsibility
    • Factors affecting credit policies
    • The five Cs of credit
    • Non-financial factors affecting credit decision
    • Outline of a credit policy
      • Credit department mission
      • Credit department objectives
      • Roles and responsibilities
      • Procedures
      • Measuring results
    • Review new accounts
    • Re-evaluate existing accounts
    • Financial statements: what to look for
    • Analyzing selected financial ratios
    • Setting the credit limit
    • Establishing a profitable relationship with the customer
    • Meeting the needs of the customer
  • The billing process
    • An efficient billing process means faster collection
    • Preventing the fatal mistake: sending the bill with errors
    • The use of technology
    • Impact of up-front operations on billing
    • Best practices in billing
  • You made the sale, now collect your money
    • Cash: it is worth your efforts
    • Tips, techniques and guidelines for faster collection
    • Importance of setting a collection policy
    • Using different collection approaches
    • Strategies in dispute management
    • Best practices in collection
    • Accounts receivable factoring, pledging and assignment
  • The relationship between sales and credit
    • Breaking the ice
    • Maintaining credit sales relationship
    • Role of sales in issuing credit and in collection
  • Accounts receivable process analysis
    • Improving the quality of accounts receivable
    • Aging of accounts receivable and bad-debts reserves
    • Alternatives in computing bad-debt
    • Reducing bad-debt write-offs
    • Calculating accounts receivable turnover
    • Calculating Days Sales Outstanding (DSO)
    • Calculating Best Possible Days Sales Outstanding (BPDSO)
    • Collection Effectiveness Index (CEI)
    • Analyzing the operating and cash cycles
    • Managing AR through portfolio strategy
    • Analyzing the size, composition and complexity of the AR portfolio
    • Segmenting the portfolio
    • Formulating an approach for specific segments
  • Staying in control
    • Internal controls in AR processes
    • AR and the monthly closing of accounts
    • Outsourcing of accounts receivable functions

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Location : Capetown, South Africa Durban, South Africa Pretoria, South Africa

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